---
title: What is the installer onboarding process?
description: Once you have received email confirmation that your charge points have been set up, they will be ready to connect.  Click here for a list of our onboarding guides to help you to connect your charge po
---

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# What is the installer onboarding process?

Once you have received email confirmation that your charge points have been set up, they will be ready to connect. 

Click [here](https://partners.clenergy-ev.com/knowledge/onboarding-guides?hsLang=en) for a list of our onboarding guides to help you to connect your charge points. 

 

- Log into [admin.clenergy.online](http://admin.clenergy.online) to view your charge points and their status
- You will initially see your charge points as single socket and offline:  
  ![](https://partners.clenergy-ev.com/hs-fs/hubfs/image-png-Apr-11-2024-03-10-29-7512-PM.png?width=654&height=102&name=image-png-Apr-11-2024-03-10-29-7512-PM.png)
- The locational data will also need to be entered which can be done prior to the charge points connecting:  
  ![](https://partners.clenergy-ev.com/hs-fs/hubfs/image-png-Apr-11-2024-03-11-46-1815-PM.png?width=688&height=59&name=image-png-Apr-11-2024-03-11-46-1815-PM.png)
- Once you have connected your charge points, your socket numbers will update and your charge points will show in green as available:  
  ![](https://partners.clenergy-ev.com/hs-fs/hubfs/image-png-Apr-11-2024-03-18-42-5763-PM.png?width=660&height=91&name=image-png-Apr-11-2024-03-18-42-5763-PM.png)

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