This may be down your Email provider blocking the email, we can get around this with a few simple steps.
Gmail
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Login to Gmail, click on the gear icon and select "Settings"
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Select "Filters and blocked addresses"
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Scroll past all your existing filters and select "Create a new filter"
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Add the email address that you want to whitelist to the "From" field. Add admin@clenergy.online
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Check the "Never send to spam" box and click "Create Filter". The email address will now be whitelisted!
Outlook
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At the top of the screen, select Settings > View all Outlook settings
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Navigate to Email > Junk email
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Remove admin@clenergy.online from Blocked senders and domains if it exists. If it doesn't exist in this list, please add admin@clenergy.online to the Safe senders and domains list
Should the problem persist, please contact us at info@clenergy-ev.com so that our support team can assist you.