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How to Unlock a Cable: Easee

Easee units offer a touch sensitive button above the light strip. If the charge point is powered on, but is still not releasing your cable, try the following steps: 

 

  1. Push the cable into the charger
  2. While pushing, hold your thumb over the touch sensitive button (highlighted in red below) for up to 10 seconds

 

If this doesn't work, you can also try other steps which can be found here