This article will talk you through how to connect a Zaptec Pro to the Clenergy EV back office.
- Download and install the Zaptec app for your mobile device from the relevant app store.
Zaptec App - App Store - Register and request service level permission at http://www.portal.zaptec.com before beginning the installation process. Please note: It is recommended to complete this several days beforehand in order to ensure your user permissions are accepted and in place.
- Login to the Zaptec portal using your credentials.
- Select Installations from the menu.
- Select +Add installation.
- Complete the relevant fields and select the installation type for your charger from the drop-down menu.
- Configure the Electrical system using the relevant fields and select Save to proceed.
- Select Circuits.
- Select Add circuit, complete the relevant fields and select Save.
- Scroll down and select the Add icon.
- Enter the Serial number of the charger, name the charger (6 digit Clenergy EV CPID number), select Activate and then Add to proceed.
- Scroll down to the OCPP Settings menu and enter the following link: wss://clenergy.online8081/xxxxxx (x being the chargepoint serial number). Select Save at the bottom of the screen.
- Login to the Zaptec app on your mobile device.
- Select Installations to proceed.
- Select the installation from the My installations menu as named earlier in the Zaptec portal.
- Select the charger you wish to configure from the Connected Chargers list.
- Allow your device to connect to the chargepoint via Bluetooth.
- Select Advanced settings to proceed.
- Scroll down and configure your network settings as required and update the firmware if needed.
If using a 4G/SIM method to connect the chargepoint, Enter the relevant details into the APN, User Name and Password fields.
Please note: If using a Clenergy EV-supplied SIM card for the network connection please refer to the details below.
Conexa SIM APN: eapn1.net
KPN SIM APN: wlapn.com
Password/Username (for both suppliers): clenergy
In the event a 3rd party SIM card is being used, please refer to the supplier or manufacturer for the correct details.
When completed, select Restart charger to complete a power cycle which will complete the onboarding process.
