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      How to Onboard: Teltonika TeltoCharge

      This article will talk you through how to connect a Teltonika TeltoCharge unit to the Clenergy EV back office.

      📱 To download a mobile friendly version of this charger's onboarding guide in a PDF format, please click here.

      1. Download and install the Teltonika Energy app for your device from the relevant app store.
      2. Once installed, open the Teltonika Energy app and select +Add new device.
      3. Select Continue to proceed.
      4. Your device will now search for available chargepoints via the Bluetooth function.
      5. Select your charger from the list of available devices.
      6. When prompted, select Pair to connect your device to the charger.
      7. Enter the pairing code on the label located under the top cover and select pair. Please note: the code is the last 6 digits of the installer code and not 0000 or 1234.
      8. If prompted, update the firmware on the chargepoint by selecting OK.
      9. The firmware update should begin automatically. If it does not and the following screen is displayed, select Update FW.
      10. Once the firmware update has completed, select the chargepoint icon as highlighted.
      11. Select Connectivity from the menu.
      12. Select the relevant network type for the installation and connect using the relevant credentials.
        Please note: If using the Mobile/SIM method of connection. Enter the relevant details into the APN, User Name and Password fields.
        Please note: If using a Clenergy EV-supplied SIM card for the network connection please refer to the details below.
        Conexa SIM APN: eapn1.net
        KPN SIM APN: wlapn.com
        Password/Username (for both suppliers): clenergy
        In the event a 3rd party SIM card is being used, please refer to the supplier or manufacturer for the correct details.
      13. Once a network connection has been established, select OCPP from the menu and toggle Enable OCPP on. Enter the following address into the URL field: wss://clenergy.online:8081/. Enter the unique charge point serial number into the charge point identity field then Select Save.
      14. Return to the settings menu and select Installer menu.
      15. Enter the installer security code (located on the chargepoint), acknowledge the disclaimer and select Continue.
      16. Configure the settings as required for the installation, then select Save.
      17. Return to the settings menu, review the configuration and make any further changes as required for the installation using the Personalisation and Device info menus.